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We build hospitality brands.

The art of experience is what defines hospitality. What makes this industry so unique is the possibility to engage all five senses at one time. Our role is to help you maximize every opportunity to create a memorable experience for your guest because we know that missing the mark on even one sense can ruin the entire experience or create a customer for life.

We work with restaurants, bars, lounges, boutique hotels, nightlife and entertainment

Brand & Marketing Strategy

Who’s your target customer? Do they know you exist? Are your products/services a fit for your customer? We research those questions and help you develop a strong, growth-driven strategy for your brand that will make your customers, as the great Kanye West once said, “Bow in the power of greatness”.

Digital & Social Media

Maybe you have a solid digital and social media team absolutely crushing your digital online presence, but are they just posting photos? Have you seen an increase in customer reviews? Are sales up? These are some of the areas we’ll begin with to make sure you’re maximizing opportunities to promote your brand while adding to your bottom line.

Customer Experience

You’re in the people business, so making sure  people have the best experience possible is YOUR business. We’ll go through your product/service experience from the customers perspective to see if your checking all the happy boxes and if not, we’ll develop a strategy for improvement.

Creative Strategy
& Services

You want it all and you want it delivered, outside the box. Thinking outside the box takes courage and there’s no shortage of courage here. We’ll develop creative campaigns designed to push the envelope and force your customers to take notice.

Employee Engagement

If your team isn’t engaged, how can you expect your customers to be? We’ll work with you to ensure your team is all in and that your customers feel their dedication.

Ambiance, Interior Design & Amenities

Good design is obvious. Great design encompasses more than visual elements. We’ll paint a picture for you, one that includes the physical space, the team behind you and everything your customer sees, feels and touches when they interact with your brand.  

Our Process

Business Consulting

Brand Strategy

Creative Services

I'm ready to speak to someone about my hospitality brand

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Figfirm Fig Firm Brand Strategy and Marketing Agency in Las Vegas, NV

FIG Firm holds the following certifications: SBE (Small Business Enterprise), WBE (Women Business Enterprise), MBE (Minority Business Enterprise), DBE (Disadvantaged Business Enterprise)