Sports and entertainment are among the most visible sectors of the U.S. economy, employing millions and influencing culture at scale. That visibility comes with risk. Leadership gaps, bias, and unchecked culture issues don’t just affect employees; they directly shape the fan and customer experience. And when that experience suffers, so do the 3 R’s: Revenue, Reputation, and Retention.
FIG works with sports and entertainment companies to confront these risks head-on. We build culture strategies that strengthen leadership pipelines, reduce reputational threats, and create workplace environments that fuel both innovation and profitability.
What we do
Employees and consumers alike are watching how companies operate. It is now about much more than what they produce. In sports and entertainment, culture was once considered a side issue; today, it’s a business risk.
FIG partners with organizations across the industry to identify culture gaps, reduce exposure, and build strategies that protect Revenue, Reputation, and Retention.
Company Audit
We dig deep to understand what is and what isn’t working.
Strategy Development
We work with you to create a customized strategy addressing your challenges and goals.
Implementation
You're not alone. We will work alongside you to create a culture you can be proud of.
Training
From service training to unconscious bias to cultural awareness training, we have you covered.
How we can help
Embedding culture strategy
Sports and entertainment customers are diverse, but too often the companies behind them fail to reflect that reality. Weak culture alignment creates gaps between audience expectations and organizational performance.
FIG helps you embed culture strategy across both internal operations and external brand presence, so your culture strengthens your business and the 3 R's: Revenue, Reputation and Retention.
Business-Aligned Programs
Random initiatives don’t work. We build intentional programs that align directly with your business strategy, covering everything from supplier sourcing to communications and marketing. Every initiative must reduce risk and drive measurable results.
Culture Audits & Transformation
We conduct in-depth culture audits to expose gaps and risks, then design transformation plans that increase engagement, improve retention, and protect the 3 R’s: Revenue, Reputation, and Retention.