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What Does It Mean To Have an Inclusive Culture?

The words diversity, equity and inclusion are usually used interchangeably. Although each of these words works in tandem with each other, they all have different meanings. Having a diverse workplace does not mean you have an inclusive one.

SHRM defines inclusion as “the achievement of a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”

Inclusion plays a big factor in employee retention. According to a Deloitte study¹, over 80% of workers stated that inclusion is a significant factor when choosing a job. More than that, 39% of people said they would leave their current employer for a more inclusive company. Creating an inclusive culture is more than just hiring a diverse workforce. You need to live up to your core values and promises.

Also according to Deloitte, authenticity, purpose, and flexibility are the most important traits for cultivating an inclusive culture. These things have to be experienced daily, not just through pre-planned activities and programs. Are your employees comfortable asking to take time off to take care of family issues? Do you not only acknowledge Christian holidays (Easter, Christmas, etc.) but other important religious days? Is everyone given the same opportunity for advancement? If not, it might be time to reevaluate if your organization is truly inclusive.

Creating an inclusive culture does not happen overnight. It takes work and dedication from all levels within the organization. Not sure where to start? We can help! Call us today at 800.834.4946 or visit us at to learn more.

¹Deloitte. (2017). Unleashing the power of inclusion Attracting and engaging the evolving workforce. New York City.


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